Salesforce to cut 10% of workforce after hiring 'too many people'
Salesforce layoffs: The company had nearly 80,000 employees at the end of the third quarter, up from about 70,000 a year earlier.
Salesforce layoffs: Salesforce Inc (CRM.N) said it plans to cut jobs by 10% and close some offices, after rapid pandemic hiring left it with a bloated workforce amid an economic slowdown.
The cloud-based software firm said on Wednesday the job cuts would lead to about $1.4 billion to $2.1 billion in charges, while only about $800 million to $1 billion will be recorded in the fourth quarter.
Companies from Meta Platforms Inc (META.O) to Amazon.com Inc (AMZN.O) have slashed thousands of jobs in the past year, in preparation for a recession, expected as a result of aggressive interest rate hikes by global central banks to curb inflation.
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Businesses that relied on cloud services during the pandemic are now trying to reduce expenses and are delaying new projects, hurting companies such as Salesforce and Microsoft Corp (MSFT.O).
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"The environment remains challenging and our customers are taking a more measured approach to their purchasing decisions," Salesforce co-Chief Executive Officer Marc Benioff said in a letter to employees.
"As our revenue accelerated through the pandemic, we hired too many people leading into this economic downturn we're now facing, and I take responsibility for that."
Salesforce had nearly 80,000 employees at the end of the third quarter, up from about 70,000 a year earlier.
The company said in its quarterly regulatory filing that it increased headcount "to meet the higher demand for services".
Salesforce shares were up 3% on Wednesday. They lost roughly half their value in 2022 as Salesforce posted four consecutive quarters of slowing growth.
"It (the company) is certainly not alone as the sector has grappled with a demand environment that has meaningfully softened over the last 12 months," William Blair analyst Arjun Bhatia said.
The move puts Salesforce in a good position to meet its 2026 target of 25% operating margin but the macro backdrop could pose risk to its $50 billion revenue target, Bhatia said.
"There is high likelihood of right-sizing by other software firms," RBC Capital Markets analyst Rishi Jaluria said.
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