Thu, Jul 27, 2023
Currently, Air India airlines operates non-stop flights to five American cities -- Washington, DC, New York, New Jersey, Chicago and San Francisco.
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Fri, Jul 21, 2023
There have been complaints about malfunctioning seats and inflight entertainment systems in some wide-body aircraft, mostly operating on long and ultra-long haul routes.
Thu, Jun 08, 2023
Air India on Thursday said it will refund the full amount to all passengers affected by the diversion of its Delhi-San Francisco flight of June 6 owing to mid-air glitch, according to an airline communication.
Fri, Apr 28, 2023
On April 17, Air India rolled out a revamped compensation structure for its pilots and cabin crew, which has since been rejected by the two pilot unions -- Indian Commercial Pilots Association (ICPA) and Indian Pilots Guild (IPG) -- on the grounds that the airline, in alleged violation of the labour practices, did not consult them before finalising the new contracts.
Mon, Apr 24, 2023
Some of the key areas where Air India has already deployed new technology systems or is in advanced stages of deployment include modernization of website and app for customer engagement, better digital workplace tool for ease of employee activities and advancement in passenger service system and departure control system, and sales system for operational betterment.
Mon, Feb 06, 2023
Wilson wrote an internal communication to employees after Air India faced criticism including from the aviation regulator for its handling of an incident involving a man, while apparently inebriated, urinating on a fellow female passenger on a flight from New York in November.
Mon, Jan 30, 2023
The Tata group-owned airline's announcement also comes against the backdrop of at least three incidents of unruly passenger behaviour on two international flights last year, for which aviation regulator DGCA had imposed penalties on the carrier for certain reporting lapses.
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